Policies

SHIPPING POLICY

Shipping Locations

We currently ship to addresses within the United States unless otherwise stated.

Processing Time

Orders typically process within 1–3 business days.

Shipping Time / Delivery Estimates

Delivery times vary by destination and carrier. Estimated delivery timelines will be shown at checkout or in order confirmation.

Shipping Costs

Shipping costs are calculated at checkout (or clearly stated on the product page where applicable). Any shipping or handling charges are disclosed during checkout.

Order Tracking

If tracking is provided, it will be sent by email after shipment.

Address Accuracy

Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect address, reshipping fees may apply.

RETURNS & REFUNDS POLICY

Return Window

Unless otherwise stated on the product page, returns are accepted within 30 days of delivery for eligible items. Items returned without prior authorization may not be accepted.

Condition

Returned items must be unused and in original condition and packaging, unless defective or damaged on arrival.

Non-Returnable Items

Certain products may be non-returnable for hygiene or safety reasons, or if marked final sale where permitted by law.

How to Start a Return

Please contact us using the Contact page and include:

• Order number

• Item(s) to return

• Reason for return

• Photo(s) if the item arrived damaged or incorrect

Refund Timing

Approved refunds are issued to the original payment method after we receive and inspect the return.

Return Shipping

Return shipping costs may be the customer’s responsibility unless the return is due to our error (wrong item or damage on arrival).

TERMS OF SERVICE

Use of Site

By using this website, you agree to follow these Terms and all applicable laws.

Product Information

We aim for accurate product descriptions and images. Minor differences in color or packaging may occur.

Pricing & Availability

Prices and availability are subject to change without notice. Errors may be corrected, and affected orders may be canceled and refunded.

Limitation of Liability

To the maximum extent permitted by law, Westbridge Trading Company LLC is not liable for indirect or consequential damages arising from use of this site or its products.

Governing Law

These Terms are governed by the laws of the State of California.

PRIVACY POLICY

This Privacy Policy explains how we collect, use, and share personal information.

Information We Collect

• Contact information (name, email, phone if provided)

• Order and shipping information (if applicable)

• Messages sent through our forms

• Basic website usage data (analytics, cookies)

How We Use Information

• Provide and support services

• Respond to inquiries

• Improve site performance and user experience

• Security and fraud prevention

Sharing

We may share information with service providers that help us operate our website and business tools, only as necessary for business purposes.

Your Choices

You may request access, correction, or deletion of your personal information where applicable.

California “Do Not Track” Disclosure (CalOPPA)

Some browsers offer “Do Not Track” signals. At this time, our website does not respond to DNT signals because there is no consistent industry standard for compliance.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent version.

Last Updated: January 2, 2026

CALIFORNIA PRIVACY NOTICE

Applicability

The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply to certain businesses that meet specific thresholds. If applicable, California residents may have rights to know, delete, and opt out of certain uses of personal information.

Notice at Collection

We provide notice at or before the point where personal information is collected.

Do Not Sell or Share

If we “sell” or “share” personal information as defined by California law, we will provide a clear “Do Not Sell or Share My Personal Information” link on relevant pages.

PAYMENT & CHECKOUT TRANSPARENCY

We aim to make total cost, shipping, and return information available during checkout and provide clear contact options for customer support.

MARKETPLACE SALES DISCLOSURE

Westbridge Trading Company LLC may sell products through third-party marketplaces such as Amazon. Orders placed through those marketplaces are governed by the marketplace’s checkout, customer service, and return processes, in addition to applicable seller policies.

COMPLIANCE & PRODUCT CLAIMS

We do not make misleading or unsubstantiated product claims. Product listings and descriptions are intended to be accurate and compliant with applicable standards.

ACCESSIBILITY STATEMENT

We are committed to providing an accessible experience. If you have difficulty using our site or accessing information, please contact us and we will assist.